FAQs

Below is a list of some questions you may have.
If you have any more questions, feel free to contact our support team at support@paymentlink.io
We’ll be happy to answer any questions you have.
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Your questions answered

Do I need an existing merchant account ?

With Payment Link taking payment up front is breeze.

You simply create a payment form from your dashboard and press send. Within seconds your customer will receive an email or text and they simply click a link to make payment.

You can also share your payment form via SMS, WhatsApp or Messenger.

If you have subscription services you can set these up and payment requests are automatically sent to your customers.

Want to see how it looks? Enter your email below and get a payment form in your inbox.

What is Stripe?

Stripe is a technology company that provides payment processing software and APIs for websites and mobile apps.

It helps businesses accept payments online and in-person securely and efficiently.

Is it complicated to use Payment Link?

No, it's not complicated at all. Using a Payment Link is simple and straightforward — you just create the link and share it with your customer.

They can click the link and pay easily without any technical setup.

Can I use Payment Link if I am in another country?

Yes, you can use a Payment Link from another country, as long as Stripe supports your country and currency.

It's a flexible solution for accepting payments internationally.

Is Payment Link an accounting software?

No, Payment Link is not an accounting software. It’s a simple tool that lets you collect payments by sharing a link.

It doesn’t handle full accounting features like expense tracking or financial reporting.

What fees does Stripe charge?

Stripe charges a standard processing fee of 2.9% + 30¢ per successful card transaction. Fees may vary depending on the payment method, currency, or country.

There are no setup fees, monthly fees, or hidden costs — you only pay per transaction.

How secure is the Payment Link?

Payment Links are built on Stripe’s secure infrastructure, which is PCI-DSS compliant. All transactions are encrypted end-to-end, and sensitive payment information never touches your servers.

Customers are redirected to a Stripe-hosted checkout page that uses HTTPS and industry-standard security to protect their data. This ensures a safe and trustworthy payment experience for both you and your customers.

Can I customize the Payment Link?

Yes. You can add your logo, brand colors, and product details, but the checkout layout itself is Stripe’s standard design for security.

What payment methods does Stripe support?

Stripe supports credit/debit cards, wallets like Apple Pay and Google Pay, bank transfers, and many local payment methods depending on the country.

Is there a limit to the number of transactions?

No, you can generate and use Payment Links for unlimited transactions.

How do I integrate Payment Link with my website?

Simply copy the Payment Link URL and add it to your website as a button, link, or QR code. No coding is required, and customers will be redirected to a secure checkout page.

Can Payment Link handle subscriptions?

Yes, Payment Links can be set up for recurring payments, allowing customers to subscribe to products or services on a regular schedule.

What currencies does Stripe accept?

Stripe supports over 135 currencies, allowing businesses to charge customers in their local currency.

Are there any alternatives to Payment Link?

Yes, you can use Stripe Checkout, PayPal buttons, or other payment gateways, but Payment Links offer a quick and simple way to accept payments without coding.

How can I track payments made through Stripe?

You can track all payments via your Stripe Dashboard, where you’ll see transaction details, payment status, and customer information.

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